Frequently Asked Questions

Shipping Information

How long does shipping take?

Shipping typically takes 2 to 3 weeks. We ship from our facility and process orders within 1-2 business days.

Is shipping really free?

Yes! We offer free shipping on all orders, no minimum purchase required. This applies to all domestic and international orders.

Do you ship internationally?

Yes, we ship worldwide. International shipping also takes 2-3 weeks and is completely free.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can track your package using the provided tracking number.

Returns & Refunds

What is your return policy?

We offer a 30-day money-back guarantee. You must email us with your reasoning for the return. Please contact us at tinytummybusiness@gmail.com with your order number and reason for return.

How do I request a return?

To request a return, please email us at tinytummybusiness@gmail.com with your order number and a detailed explanation of why you'd like to return the item. We'll review your request and provide instructions.

What if my product is damaged during shipping?

If your product arrives damaged, please contact us immediately with photos of the damage. We'll send you a replacement free of charge.

Product Information

Are your products safe for babies?

Yes! All our products are BPA-free, food-grade, and tested for safety. We only offer products that meet strict safety standards.

What materials are used in your products?

Our products are made from high-quality, food-grade silicone and other safe materials. All products are BPA-free and designed specifically for baby use.

How do I clean the products?

Most of our products are dishwasher safe. Please refer to the product description for specific cleaning instructions. All products are easy to clean and maintain.

Are the products dishwasher safe?

Yes, most of our silicone products are dishwasher safe. Please check individual product descriptions for specific care instructions.

General Questions

How do I contact customer support?

You can reach us at tinytummybusiness@gmail.com. We typically respond within 24 hours during business days.

Do you offer bulk discounts?

Yes! For orders of 10 or more items, please contact us for special pricing at tinytummybusiness@gmail.com.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods through our secure payment processor.

Is my payment information secure?

Yes, we use secure payment processors and never store your payment information on our servers. All transactions are encrypted and secure.

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact us:

Email: tinytummybusiness@gmail.com